Theresa Balsiger, Carex Consulting Group

IB’s Professional of the Week is the premier way to meet Dane County’s professionals. This week features Theresa Balsiger, PHR, SHRM-CP, director of candidate relations, Carex Consulting Group.

What are the most challenging and rewarding aspects of your job and why?

I have the privilege of working in the talent field, so there is some serendipity to the work I do.  Matching the right person to the right company at a specific place and time is both a science and an art. Talent needs far outweigh the number of qualified candidates in the market today, so the value of what we do is palpable. Career moves are difficult, so supporting candidates through the process is incredibly rewarding. And when I’m able to help a company find the perfect fit — nothing is better than that!

Who do you look up to or admire in business and why?

Here in Madison, I’ve always admired Jay Loewi, who has led The QTI Group for almost 30 years. In an industry with fierce competition, he has found a way to diversify and sustain market volatility. He leads by example and is deeply committed to making the Madison community a better place for everyone to live. From a distance, I also really admire Howard Schultz, Starbucks marketing guru, because he saw opportunity where none existed. When he had a clear vision he simply didn’t quit, finding a way to make it happen, and his investment in employees has paid dividends.

What has been the high point of your career so far?

Growing my team here at Carex Consulting Group has been a true high point in my career. My team and I have been able to help the company double in size over the past year, and I can feel how magical this time is for Carex. The opportunity to experiment with new tools and processes, evaluate success, and adjust is incredibly rewarding. We are in a constant state of evolution, which is so much fun!

Thinking back on your career, what advice would you give your 21-year-old self?

Be a tree. This is some excellent advice I was recently gifted. In a hyperconnected world, you can find support for practically any strategy, theory, or method. Determining when to bend and when to stand firm is a lifelong journey, but knowing who you are, where you came from, and following the values you know in your gut are true will help you make decisions and keep your feet on the ground.



What would you say are the best things about living and working in Dane County?

Where do I begin? Any city where I can run on a beautiful lakeshore, skip past a gleaming state capital, and run along an equally beautiful lakeshore has my whole heart! There’s a vibrancy here sparked by collaboration, education, and passionate people. I love raising a family in Dane County; the education, low crime rate, and access to family-friendly events is superb. And let’s not forget farmer’s market, the university, delicious restaurants, a plethora of great cafes, beer, the Overture, Sylvee, Barrymore, and Breese, and all the Badgers! It’s also nice just to live and work with ridiculously kind, hardworking people.

Do you have any secret talents or abilities that people would be surprised to discover?

I’ve never grown out of childlike behavior. I regularly walk on my hands — at the park with my kids, in my living room, and in the office (we’re cool like that). It’s also a tradition to cartwheel on ice skates at least once per winter. Some gymnastics skills never leave you!

What are your guilty pleasures?

I’m a sucker for early 2000s hip hop like Missy Elliott, Eminem, Nelly, DMX, Sean Paul, Busta, Luda, and Chingy. I’m definitely that person in the drop-off line at school scrambling to turn down my inappropriate music.

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