Jill Mack, Capitol Bank

IB’s Professional of the Week is the premier way to meet Dane County’s professionals. This week features Jill Mack, VP-private banking, Capitol Bank.
Pow Jill Mack Headsot

What are the most challenging and rewarding aspects of your job and why?

In banking, and probably many industries, balancing the level of communication so that staff is knowledgeable with the desire to not fill inboxes needlessly is very challenging. By far the most rewarding aspect is working with clients to learn their goals and dreams and help them accomplish them.

Who do you look up to or admire in business and why?

I really admire Rose Oswald Poels. She is the president and CEO of the Wisconsin Bankers Association. First, it is great to see a woman in an executive role. Secondly, she does it with such professionalism, compassion, and intelligence.

What has been the high point of your career so far?

I am still striving for that proverbial “high point.” I very much enjoy being a private banker and having the privilege to help professional practices and their ownership/management teams with their banking needs.

Thinking back on your career, what advice would you give your 21-year-old self?

Communicate and listen as much as you can.

What would you say are the best things about living and working in Dane County?

The best thing about Dane County is the plethora of things to do and see, even during COVID.

Do you have any secret talents or abilities that people would be surprised to discover?

I’m not telling! They are a secret.

What are your guilty pleasures?

I love sneaking in a Baraboo Candy Co. cow pie every once in a while! I often keep a container of the minis in my office. Shhhh!

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