Jen Remsik, Training Tracker

IB’s Professional of the Week is the premier way to meet Dane County’s professionals. This week features Jen Remsik, CEO, Training Tracker.
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What are the most challenging and rewarding aspects of your job and why?

A challenging aspect of my job is hearing that a customer is having an issue with the software. Just like anyone, I want my customers to have a great experience using the software and I know how frustrating it can be when something does not work the way you were expecting. On the flip side, a rewarding aspect is when we can fix the issue they were having or when I can teach them something new with the software that solves the problem they were having.

Who do you look up to or admire in business and why?

Laura Mael, chief people officer with Pareto’s Talent, is one of my favorite people. We met about eight years ago when she worked at Madison Media Institute as their career services director and I was on an advisory committee. We would meet occasionally for a chai latte and chitchat about life and work. I would leave those chats feeling like I could take on any task and win.

What has been the high point of your career so far?

An achievement was met, last year, when I had an article published in the Wisconsin State Journal, “Software keeps training on track.”

Thinking back on your career, what advice would you give your 21-year-old self?

If I had access to a time machine to go back to give my 21-year-old self some advice, I would like to think it would be something inspiring and thought-provoking. In reality, it might be some lotto numbers and sports event results. Just kidding.

I would tell myself, you don’t have to work for someone else. You can work for yourself. You can build something great. You can mentor and inspire others. When I was 21, I thought I had to go to college and get a degree to find a good job, working for someone else. I would be excited to tell 21-year-old me that you don’t have to limit yourself to someone else’s dream but instead dedicate your life to living out your own.

What would you say are the best things about living and working in Dane County?

Madison and Dane County are full of communities and networks of people who are willing to help. All you need to do is ask.

Also, Dane County is still at the size that an individual can make a difference. The system of government and the business community are accessible. You can still get involved and make a change at the local level.

Do you have any secret talents or abilities that people would be surprised to discover?

I was an art major at one point. Now, I use those skills for crafty projects (when time allows) such as scrapbooking, card-making, and some interior design. I recently joined some friends to make cool art for InkTober. While they used ink or watercolors, I used paper and was inspired by my card-making supplies.

What are your guilty pleasures?

I watch and rewatch and at times just listen to documentaries over and over again. This usually happens when I need some background chatter or I am having a hard time falling asleep. I discovered the audio and pace of documentaries is perfect to fall asleep to; almost like a bedtime story. I have also found any documentary narrated by Bill Curtis can put me to sleep. There is something about Bill’s voice that instantly relaxes me.

With that said, I have probably watched Ken Burns’ The Roosevelts hundreds of times. I am your teammate if “The Roosevelts” is ever a trivia night theme.

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