Betsy MacDonald, MassMutual Wisconsin
IB’s Professional of the Week is the premier way to meet Dane County’s professionals. This week features Betsy MacDonald, executive assistant at MassMutual Wisconsin and owner of Little Slice of Heaven Massage Therapy.
1. What are the most challenging and rewarding aspects of your job?
I wear many hats and have a plethora of roles. Each day presents me with a new set of blessings and successes as well as challenges. I assist the sales manager I work for with his clients, his recruiting efforts, and his unit of 25 agents. I also help clients who call in and come into the office. I also support the agency staff with any number of projects, including training for new agents. The variety is the most rewarding part of my job and also the most challenging.
2. Who do you look up to or admire in business?
Maryellen “Mel” Charbonneau, co-founder of Fellow Flowers, which started out as a local women’s running company but has now gone national. Mel and her company are simply amazing. Her story and company philosophy are truly inspiring, sharing the same values I strive to uphold in my own life. She chased a dream, leaving a successful full-time job to start this company that has not only become successful but continues to grow every day. The following her company has attracted is nothing short of amazing, and I am proud to say that I am one of those followers.
3. What has been the high point of your career so far?
The opportunity to help people each and every day. Whether it be the agency staff, the agents in our unit, the sales manager I assist, clients calling in and coming in, or any of the other agents in the agency, I get to help them all with a multitude of tasks during the day. At the end of the workday and on weekends, I get to be at home and help my massage clients maintain their health and happiness. I also recently published a book whose sole purpose is to help readers become more positive, happy, and spiritual. I blog regularly, again with a helping happiness theme, and I hope to soon start writing my second book along the same lines.
4. What would you say are the best things about living and working in Dane County?
Madison’s an active, progressive, fun, sports-driven college town. There’s always something new to do and see. Madison truly is unique; there’s no other city like it. Thus its nickname, “Mad Town.” I love everything about it.
5. Do you have any secret talents or abilities that people would be surprised to discover?
I just started coaching the run team for the Leukemia & Lymphoma Society’s Team in Training. Participants raise funds for LLS while training for an endurance event, in this case a half-marathon or marathon. I am really passionate about running and am excited to be able to share that passion with others while supporting a great cause.
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