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New franchise at home in the work kitchen

A new Madison franchise owner believes there is a market for fast kitchen and bath remodeling service for commercial and residential space.

Before and after of a fast kitchen remodel from Kitchen Tune-Up.

Before and after of a fast kitchen remodel from Kitchen Tune-Up.

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Kitchens and break rooms aren’t often the most inspiring space in an office environment, let alone the most aesthetically pleasing. To local resident and longtime interior designer Tracey Conner, sprucing up such space sounded like an inspired idea for a franchise, and she became the owner of a new Kitchen Tune-Up franchise for the Madison marketplace.

The brand promise of the Madison Kitchen Tune-Up franchise is to completely transform the look and feel of a home or commercial space in as little as one day, and Connor is counting on her design experience to make such transformations a reality.

Conner has 30 years of experience remodeling homes, including owning and operating her own interior design business for the past six years. Instead of continuing to own an independent business, Conner chose to partner with Kitchen Tune-Up and transition to franchise ownership, as it enables her to expand her service offerings and have the support of a 30-year-old national brand.

“My goal is to make kitchen and bath updates hassle-free for homeowners in the Madison area,” says Conner. “I want to show my neighbors that making a change in their environment can be fun and easy. They’ll enjoy the experience every step of the way, and will love their new kitchen, bath, or other area of their home, such as new closets, laundry rooms, or even garages. They will start dreaming of their next home improvement project the minute we finish.”

Commercial proposition

In addition to residential clients, Kitchen Tune-Up offers kitchen and bath remodeling for commercial customers. Services for both client bases include the company’s famous Tune-Up, a proprietary wood reconditioning process, as well as cabinet redooring, cabinet painting, cabinet refacing, custom cabinets, granite tune-ups and accessories.

Conner says she learned about Kitchen Tune-Up through an online search for the “Best Franchises for Under $100,000.”

“I believed that Kitchen Tune-Up offered a unique product group that would give Madison-area homeowners and businesses a faster, less disruptive, and less expensive remodeling experience than new cabinet installation, but with the same ‘new kitchen look,’” Conner notes.

Conner’s startup investment was $49,000, which she personally financed. Kitchen Tune-Up required a $9,000 deposit to secure Conner’s territory and get started in pre-training prior to the business opening, and Conner paid the balance at the start of the classroom training.

In order to prepare for opening her franchise, Kitchen Tune-Up trained Conner in its business system and products and services at the company’s home office in South Dakota for five days. Then Conner had 12 weeks of training through weekly webinars on various aspects of the business, as well as three additional days of training in Colorado during the company’s national reunion.

“Even after the 12 weeks, they continue to have weekly webinars, and they offer more training videos on specific areas on their site,” says Conner. “Additionally, whenever I have a question, they respond quickly and walk me through what I need to do. I have spent many hours going over marketing with the home office. For technical aspects of the actual remodeling process, I contact our specialist in that area. He has been invaluable.

“For computer questions, especially related to our new and incredibly efficient operating system, I have looked to specialists who helped to develop the operation,” Connor adds. “It is an incredible team of highly skilled and supportive personnel who do everything to help me to be successful.”


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