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Theresa Balsiger, Carex Consulting Group

IB’s Professional of the Week is the premier way to meet Dane County’s professionals. This week features Theresa Balsiger, PHR, SHRM-CP, director of candidate relations, Carex Consulting Group.

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What are the most challenging and rewarding aspects of your job and why?

I have the privilege of working in the talent field, so there is some serendipity to the work I do.  Matching the right person to the right company at a specific place and time is both a science and an art. Talent needs far outweigh the number of qualified candidates in the market today, so the value of what we do is palpable. Career moves are difficult, so supporting candidates through the process is incredibly rewarding. And when I’m able to help a company find the perfect fit — nothing is better than that!

Who do you look up to or admire in business and why?

Here in Madison, I’ve always admired Jay Loewi, who has led The QTI Group for almost 30 years. In an industry with fierce competition, he has found a way to diversify and sustain market volatility. He leads by example and is deeply committed to making the Madison community a better place for everyone to live. From a distance, I also really admire Howard Schultz, Starbucks marketing guru, because he saw opportunity where none existed. When he had a clear vision he simply didn’t quit, finding a way to make it happen, and his investment in employees has paid dividends.

What has been the high point of your career so far?

Growing my team here at Carex Consulting Group has been a true high point in my career. My team and I have been able to help the company double in size over the past year, and I can feel how magical this time is for Carex. The opportunity to experiment with new tools and processes, evaluate success, and adjust is incredibly rewarding. We are in a constant state of evolution, which is so much fun!

Thinking back on your career, what advice would you give your 21-year-old self?

Be a tree. This is some excellent advice I was recently gifted. In a hyperconnected world, you can find support for practically any strategy, theory, or method. Determining when to bend and when to stand firm is a lifelong journey, but knowing who you are, where you came from, and following the values you know in your gut are true will help you make decisions and keep your feet on the ground.


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