The Gray Area

with Donna Gray

01/08/19

Setting your GPS for the new year

Happy new year! Time flies when we’re having fun! Just the other day it was Jan. 1, 2018, and here we are already starting another year. It’s time to set the GPS for success in the coming year.

Posted at 12:34 PM | Permalink | Comments

12/18/18

12 tips to steer clear of holiday stress

Like some of you, I spent the past week end in a race with time, playing catch-up and trying to complete all the holiday gift shopping, baking, and house decorating.

Posted at 12:40 PM | Permalink | Comments

12/04/18

Musing on the ‘most wonderful time of the year’

I don’t want to offend anyone but being older doesn’t mean we’re not still keeping up with the world. In fact, many of us “older but wiser” folks can still sing and dance with the best of them.

Posted at 12:46 PM | Permalink | Comments

11/13/18

The benefits of gratitude

Research has shown that gratitude heightens the quality of life.

Posted at 12:43 PM | Permalink | Comments

11/01/18

Are we just working, or are we also listening?

I recently had a couple of customer service experiences that make me wonder why active listening isn’t an important part of customer service training for team members.

Posted at 12:36 PM | Permalink | Comments

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