The Gray Area

with Donna Gray

05/05/15

Time again for the Wisconsin Family Business of the Year awards

The annual Wisconsin Family Business of the Year Awards dinner is coming on Thursday, May 14th. This is one of my favorite yearly events because I always learn from the great stories each family business has to share.

Posted at 10:47 AM | Permalink | Comments

04/06/15

6 tips to help you achieve total focus at work

With information overload and instant gratification being so prevalent these days, it’s easy to see why many of us have become addicted to multitasking. Like many people I know, I like to multitask on occasion. So far, multitasking hasn’t caused me any serious problems, but I know some folks who have messed up big-time by trying to do too much all at once.

Posted at 04:40 PM | Permalink | Comments

03/24/15

How to find and hire great employees

We were in hiring mode last month, and I wanted to make sure we found the right person for the job, so when I attended a recent luncheon I asked some business friends where and how they found their most impressive team members.

Posted at 09:30 AM | Permalink | Comments

03/02/15

Use the power of manifestation (and enthusiasm) to improve your business

I remember visiting a friend’s home many years ago and seeing small paper signs taped up everywhere. I got close enough to read some of the signs and saw that all of them were written in the present tense and all were affirmations.

Posted at 10:34 AM | Permalink | Comments

02/02/15

Fighting the machines: Why good customer service requires real human voices

Not too long ago, I made a phone call to our then-provider of Internet, TV, and telephone service. I don’t like making these calls because I’m not patient when it comes to the series of steps you need to go through before talking to a live human being.

Posted at 02:01 PM | Permalink | Comments: 1

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