The Gray Area
with Donna Gray
12/29/16Resolutions we should all be able to keep in 2017According to research, more than 60% of us admit to making New Year’s resolutions; however, less than 8% of us are successful in following through to the end goal. More than half lose their willpower before the end of January. |
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12/08/16I’ll get back to you soon …It’s interesting to note that some companies brag about their excellent customer service but don’t respond quickly to customer inquiries. |
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11/17/16Timely reminder that it's always a good time to be thankfulGratitude can light up the darkest of days, and November reminds us to create an “attitude of gratitude,” as we focus on the people and the things we are grateful for in our lives, both personally and professionally. |
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10/31/16Simple advice for simplifying your lifeWinnie the Pooh said, “Don’t underestimate the value of doing nothing, of just going along, listening to all the things you can’t hear, and not bothering.” |
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10/13/16Is it time to reinvent your company?A few business friends have told me they are still dealing with the aftermath of the recent Great Recession. Some are redefining their strengths and weaknesses and working on strategic plans for reinventing their companies. Others are looking for ways to partner with other, noncompetitive companies so both can offer products and services that will separate them from their competition. |
Donna M. Gray, CRM, is the owner of 
