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The Gray Area

with Donna Gray

08/30/16

The 10 secrets of powerful networking

Power networking experts will tell you that networking is the ability to create links from people you know to people they want to know, for a specific purpose, and expecting absolutely nothing in return. In his book, Networking is a Contact Sport, Joe Sweeney tells us, “… When you truly give to others without any expectations or strings attached, you will receive much more than you ever could have expected.”

Posted at 01:27 PM | Permalink | Comments

08/16/16

10 tips for a better work-life balance

In her book, Never Check E-Mail in the Morning, Julie Morgenstern says, “According to Harvard economist Juliet Schor, the average American works 163 additional hours, or one month a year, more today than in 1969.”

Posted at 10:54 AM | Permalink | Comments

08/01/16

How to get what you want in business and life

Andrew Carnegie (1835–1919), Scottish-American industrialist, philanthropist, and richest man in America in the early 1900s, said, “If you want to be happy, set a goal that commands your thoughts, liberates your energy, and inspires your hopes.”

Posted at 04:18 PM | Permalink | Comments

07/14/16

7 tested tips to improve employee engagement

A small business owner recently wrote me asking for advice on how to create engagement with his team members, hoping that it would lead to better bottom line results.

Posted at 12:54 PM | Permalink | Comments

06/30/16

Whatever happened to customer service?

After a brief encounter this past week at a big box retailer a business friend asked me, “Whatever happened to customer service?” She had just tried to buy a gift card and after waiting in a checkout line for at least five minutes was told by an unenthusiastic clerk that she’d have to take her purchase to a different register. I don’t blame my friend for feeling ticked off. I would agree — whatever happened to customer service?

Posted at 09:35 AM | Permalink | Comments

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