The Gray Area
with Donna Gray
11/26/19Cultivating gratitude can be a boost for you and your businessIf gratitude is a state of being that is essential to a life well lived, why then in modern times do we not cultivate and express it on a daily basis? |
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11/07/19How to create a culture of gratitude in the workplaceIt’s the time of year when many organizations look for ways to show appreciation and gratitude to the businesses they serve and/or that serve them, and to the people whose contributions impact the organization. |
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10/08/19What squirrels can teach us about business preparednessMother Nature began October in Dane County with above-average heat, then spirit-dampening rain, and then the return of cold weather. Of course, along with the cold comes the promise of a colorful fall season. |
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09/05/19Everything comes down to customer experienceI think most of us who are frequent buyers enjoy walking into a business and being recognized by management or the front-line team. |
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07/31/19Patience is a virtue in businessEverything happens fast in today’s business world, which exists in the age of pretty much instant everything. |
Donna M. Gray, CRM, is the owner of 
