The Gray Area

with Donna Gray

October 2017


Customer experience isn’t the only experience that matters at healthy companies

Experience is important in employee retention. Turnover is expensive.

Posted at 07:00 AM | Permalink | Comments


It pays to have a strategy, even an unconventional one

Walking down memory lane, I was thinking about a family birthday celebration where our grandson told us how he spent his 14th birthday some years ago.

Posted at 12:15 PM | Permalink | Comments