Nov 5, 201210:29 AMThe Gray Area
with Donna Gray
Gratitude and appreciation
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Mother Teresa said, “There is more hunger for love and appreciation in this world than for bread.” Here in the U.S., the month of November brings Thanksgiving, and that holiday brings thoughts of gratitude to the top of the mind for many of us.
Rhonda Byrne’s book The Power quotes Presbyterian preacher and author John Henry Jowett (1864-1923) as saying, “Gratitude is a vaccine, an antitoxin, and an antiseptic.” Byrne says, “If you’re in the midst of a difficult situation, look for something to be grateful for.” She goes on to say, “Gratitude is the bridge from negative feelings to harnessing the force of love!” Most of us would be hard-pressed to be annoyed with a delivery man for being late when we’re happy (appreciating the fact) that a vendor was able to ship a last-minute order out quickly.
While it’s an unseen part of most businesses, gratitude and appreciation are two of the main reasons customers buy. Nowadays, it’s more important than ever for companies to recognize their hardworking team members who have remained loyal and dedicated during such economically challenging times. Management studies reveal that 46% of employees leave a job because they feel unappreciated, 61% say their bosses don’t place much importance on them as people, and 88% claim that they don’t receive acknowledgement for the work they do.
Research shows that employees almost always list appreciation as their number one motivator. Best-selling author Jack Canfield has a chapter in his new book, The Success Principles, that tells us to “practice uncommon appreciation.”