The Gray Area

with Donna Gray

June 2017


‘Can’t’ take a vacation from work? Think again

At a recent lunch meeting, a few business friends were discussing their upcoming vacation plans, while a couple of them were making excuses for why they can’t get away.

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Customer service skills that will bring ’em back

There’s an ancient Chinese saying: “To open a business is very easy; to keep it open is very difficult.”

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