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February 2014


How to prevent negative online reviews

Let’s face it — angry, dissatisfied customers like to write angry, scathing, hurtful reviews. While business owners don’t like them, they’ve begun to accept that these negative reviews are a part of life. You take the good with the bad with these review sites, right? Not necessarily. Understanding WHY customers are motivated to write negative reviews can help you prevent them.

Posted at 02:20 PM | Permalink | Comments


How to make your board work better

Do you look forward to your board meetings? Are they insightful, productive, and inspiring? Or are they more of a distracting obligation? Your board should be your greatest asset. If not, you need to take responsibility for it, and then act to transform it. By following these recommendations, you will create and unleash an asset that will better serve your shareholders, executive team, company, and career.

Posted at 01:31 PM | Permalink | Comments

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