Forward HR

with Diane Hamilton and Nilesh Patel

June 2013


Do your policies pass the ease-of-doing-business test?

I was sitting in an airport waiting for my flight. It looked like everything was going to be on time when the announcement came: "Ladies and gentlemen, we are overbooked for today’s flight. I need one person whose travel plans are flexible to volunteer to take a later flight. No one will board the plane until someone volunteers. We will provide a $500 flight voucher that can be used on any future flight …" Within about 10 minutes the airline had a volunteer and we were ready to begin the boarding process. But there was something about the announcement that didn’t sit right with me.

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About This Blog

 Diane Hamilton, PCC, SPHR, is the owner and founder of Calibra, a coaching and consulting firm focused on maximizing leadership potential. Nilesh Patel is the principal attorney of the Mahadev Law Group, LLC, which focuses on human resources and employment law issues for organizations. He can be reached at Both bloggers are members of Wisconsin SHRM, which is dedicated to being the state leader in HR management and the premier source for HR expertise and resources. More information can be found at You can follow the WI SHRM blog at



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