Mike Endres, Wagner Insurance & Financial Inc.
IB’s Professional of the Week is the premier way to meet Dane County’s professionals. This week features Mike Endres, agent, Wagner Insurance & Financial Inc.
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1. What are the most challenging and rewarding aspects of your job and why?
One of the most rewarding parts of my job is being there for a client when they have a claim. Claims can be very stressful and tend to happen when life is dealing us difficult challenges. Being able to help my customers from start to finish is very rewarding — not only making the customer whole again but also helping them eliminate added stress. The most challenging part is, as a future owner of this agency, making a decision that will impact both the staff and myself. Family is everything to me and my co-workers are a second family to me. Doing right by them is important to me.
2. Who do you look up to or admire in business and why?
In the business world, I greatly look up to my uncle, Jeff Hellenbrand. Jeff is the president of Hellenbrand Inc. They are a water softener manufacturing company located in Waunakee. As I plan to purchase the agency I work for in 2017, Jeff has been a great mentor for me to rely on. Jeff has grown his family business and his family values are something I greatly look up to.
3. What has been the high point of your career so far?
The high point of my career so far is right now as I make the transition, as previously mentioned, from employee to employer. Our acquisition takes place in 2017, so I have one more year of being an employee before taking ownership. I am very excited for the future and the challenges that lie ahead.