Jan 29, 2018 to Jan 30, 2018
As a project manager, you rarely have formal authority over your team. To be effective in this role, you must know how to lead and deal with conflict through relationship building and effective communication in the workplace.
In this course, you’ll apply research-based techniques to help manage conflict in a project environment. You'll review the best methods to disseminate information about the status of the project to team members, executives, and general audiences and techniques for meeting management. You'll also learn the key differences between being a leader, manager, coach, and facilitator, and when to play each role.
We make every effort to ensure the accuracy of this information. However, you should always call ahead to confirm dates, times, location, and other information.