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The Gray Area

with Donna Gray


I’ll get back to you soon …

It’s interesting to note that some companies brag about their excellent customer service but don’t respond quickly to customer inquiries.

Posted at 01:39 PM | Permalink | Comments


Timely reminder that it's always a good time to be thankful

Gratitude can light up the darkest of days, and November reminds us to create an “attitude of gratitude,” as we focus on the people and the things we are grateful for in our lives, both personally and professionally.

Posted at 11:31 AM | Permalink | Comments


Simple advice for simplifying your life

Winnie the Pooh said, “Don’t underestimate the value of doing nothing, of just going along, listening to all the things you can’t hear, and not bothering.”

Posted at 10:03 PM | Permalink | Comments


Is it time to reinvent your company?

A few business friends have told me they are still dealing with the aftermath of the recent Great Recession. Some are redefining their strengths and weaknesses and working on strategic plans for reinventing their companies. Others are looking for ways to partner with other, noncompetitive companies so both can offer products and services that will separate them from their competition.

Posted at 11:56 AM | Permalink | Comments


Stop procrastinating (but not before you read this blog)

Two local business friends recently came to my store, Total Awards & Promotions, for a tour. I’d invited them previously but the timing was never right. This time, as we walked through our production area, one of them said, “I don’t know why we put this off so long,” and our conversation morphed into a discussion about procrastination — a problem that affects many of us.

Posted at 09:04 AM | Permalink | Comments

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