Edit Module

The Gray Area

with Donna Gray

06/22/17

‘Can’t’ take a vacation from work? Think again

At a recent lunch meeting, a few business friends were discussing their upcoming vacation plans, while a couple of them were making excuses for why they can’t get away.

Posted at 10:42 AM | Permalink | Comments

06/06/17

Customer service skills that will bring ’em back

There’s an ancient Chinese saying: “To open a business is very easy; to keep it open is very difficult.”

Posted at 12:39 PM | Permalink | Comments

05/18/17

This unhappy mother wonders, what happened to customer care?

This past Mother’s Day weekend my husband and I took a trip to a historic community for a holiday brunch. The best part of the trip was the visit with family. The dining experience was not so nice.

Posted at 11:58 AM | Permalink | Comments

05/02/17

Motivation strategies that actually work

Having breakfast with business friends on a recent rainy, cold morning, it was clear that every one of us needed some motivation to get past the idea of how nice it would be to return home and spend the day with a good book.

Posted at 12:10 PM | Permalink | Comments

04/20/17

Family business is all relative

From neighborhood mom and pop stores to household names like Kohler, S.C. Johnson, Gordon Food Service, Mars Candy Company, Ford Motor Company, and Wal-Mart, family-owned companies are thriving in the United States.

Posted at 09:27 AM | Permalink | Comments

« Previous 1 2 3 4 5 6 7 8 9 10  ···  20 Next »
Edit Module
Edit Module