The Gray Area

with Donna Gray

08/25/14

How to make friends … and get business

This past week I was in networking mode, with something on the calendar almost every day for breakfast, lunch, and dinner. Even with today’s emphasis on social media marketing, many of my business friends feel that in-person networking events still help pave the way to business deals.

Posted at 11:57 AM | Permalink | Comments

08/18/14

How to get out of overload mode

A business friend of mine recently returned from a “mini retreat” where all electronic devices were completely turned off or put away. The goal was to have three days away from the “overload” that seems to follow this person all day long, both at work and at home.

Posted at 12:58 PM | Permalink | Comments: 1

07/23/14

Perfume haters of the world unite!

I know I’ve blogged about perfume and cologne abuse before, but it’s a subject that needs to be put out there again — and often. I’m on my soapbox because, once again, I’ve been the victim of perfume abuse. My husband, Dave, and I went to a movie on “date night” and had to look for different seats when a scent abuser entered a close-by row.

Posted at 10:57 AM | Permalink | Comments: 4

07/07/14

6 ways to create loyal customers

Loyalty, according to the Oxford English Dictionary, is “the quality of being loyal. It’s giving or showing firm and constant support or allegiance to a person or institution.” Most business owners and managers agree that loyal customers are their greatest sales force. We all know how important it is to keep current customers happy.

Posted at 11:43 AM | Permalink | Comments

06/16/14

How creatures of habit can harness the spirit of change

I ran into an old friend on the way into church this past weekend. He greeted me with, “How’s retirement? I see you closed your store.” Wow! That took me by surprise. Just to set the record straight right now, I’m not retired and we did not close our store. We moved our store. And we thought we had notified every one of our customers and prospects.

Posted at 04:25 PM | Permalink | Comments

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