The Gray Area

with Donna Gray

08/16/16

10 tips for a better work-life balance

In her book, Never Check E-Mail in the Morning, Julie Morgenstern says, “According to Harvard economist Juliet Schor, the average American works 163 additional hours, or one month a year, more today than in 1969.”

Posted at 10:54 AM | Permalink | Comments

08/01/16

How to get what you want in business and life

Andrew Carnegie (1835–1919), Scottish-American industrialist, philanthropist, and richest man in America in the early 1900s, said, “If you want to be happy, set a goal that commands your thoughts, liberates your energy, and inspires your hopes.”

Posted at 04:18 PM | Permalink | Comments

07/14/16

7 tested tips to improve employee engagement

A small business owner recently wrote me asking for advice on how to create engagement with his team members, hoping that it would lead to better bottom line results.

Posted at 12:54 PM | Permalink | Comments

06/30/16

Whatever happened to customer service?

After a brief encounter this past week at a big box retailer a business friend asked me, “Whatever happened to customer service?” She had just tried to buy a gift card and after waiting in a checkout line for at least five minutes was told by an unenthusiastic clerk that she’d have to take her purchase to a different register. I don’t blame my friend for feeling ticked off. I would agree — whatever happened to customer service?

Posted at 09:35 AM | Permalink | Comments

06/16/16

9 home-selling tips for when your job makes you move

Let’s face it folks — the home sales market is crazy busy right now in Dane County. I learned that firsthand this spring.

Posted at 08:00 AM | Permalink | Comments

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