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Sep 16, 201310:53 AMMind Your Business

with Corey Chambas

Like Mick, ‘I can’t get no satisfaction’ … because I’m focused on improvement

(page 2 of 2)

Also, in some ways it’s easier to make changes when things are good. First, it’s a time when you can afford to make investments that may cost you now but will pay off in the future — things like implementing new technologies and training for your people. You are also in a better position to change out people if necessary. Often when the going is tough, it’s hard to pull the trigger because it takes time for new staff to get up to speed. The new salesperson you hire will take “x” months to meet with clients and prospects and build the necessary relationships to produce, or the new operations person will take “x” months to learn the systems and procedures well enough to be proficient, let alone be more productive. In tough times, you hesitate in making changes that require one step backwards in order to take two steps forward, and you end up sticking it out with what you’ve got.

So if things are going good, I’m not saying you shouldn’t stop and celebrate your success — by all means do! But now may be the best time to be thinking about how to get even better.

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About This Blog

Corey Chambas has over 25 years of business experience. He is the President and CEO of First Business Financial Services, Inc., serves as a director of several of First Business’ companies, is a board member of M3 Insurance Solutions, an advisory board member of Bellbrook Labs and Aldine Capital Fund, and a member of the Strategic Issues Campaign Committee for the United Way of Dane County.

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