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Feb 17, 201401:07 PMMind Your Business

with Corey Chambas

What makes the great ones great?

(page 1 of 2)

I love sports. Not only are they entertaining, but they also provide examples that can be applied to life and especially to business. Right now the focus is on the Olympics, but a concept that’s intriguing to me came from the recent NFL playoffs and some of the great quarterbacks involved, of whom it was said “they make everyone around them better.” How does that relate to the business world? Everyone wants to be great, but how do you make everyone around you better at work?

First, let’s look at the people who report to you. If you’ve read my blogs before, you’ve heard me say that I believe a supervisor’s job is to help the people who work for him or her be successful. That means setting clear expectations, holding people accountable, providing a pat on the back or a kick in the pants as appropriate, encouraging growth and development, and helping people meet their career goals.

You do this by establishing a relationship that’s safe for open, honest, two-way communication and listening to their ideas about their work and how they define success for themselves personally (career goals, work-life balance priorities, etc.). You help make them better by taking obstacles out of their way (red tape, office politics, etc.) and providing a vision for what is possible for them in their careers. For sustained motivation, it’s critical to communicate the importance of their role in the organization’s success and how their work aligns with the organizational strategies. It’s also important to give them credit for work well done (remember to share the spotlight!).

With respect to peers, making those around you better means being a team player. You accomplish this by encouraging others when they might be down after losing a sale or having a setback, and by celebrating others’ successes. People sometimes have difficulty celebrating others’ successes because they feel threatened. A little healthy competition can be a good thing, particularly in a sales environment, but first and foremost, employees need to recognize that they are on the same team. Ultimately, the team’s success is most important ... or the team won’t be around for long.

(Continued)

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About This Blog

Corey Chambas has over 25 years of business experience. He is the President and CEO of First Business Financial Services, Inc., serves as a director of several of First Business’ companies, is a board member of M3 Insurance Solutions, an advisory board member of Bellbrook Labs and Aldine Capital Fund, and a member of the Strategic Issues Campaign Committee for the United Way of Dane County.

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