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Nov 21, 201712:37 PMLeader to Leader

with Terry Siebert

Leadership qualities from 'The Wizard of Oz'

(page 2 of 2)

Heart

As tough as Colin Powell’s words are, effective leaders must also bring a strong set of people skills to the workplace. As noted above, it takes courage to make the tough decisions. It also takes heart, sensitivity, and genuine interest in others to create and maintain an engaged and committed workforce.

I will never forget the first meeting of one of our training programs. We had a leader, whose depth of knowledge in her organization was invaluable. However, things had reached a possible point of no return due to her autocratic, in-your-face management style. She ran the highest turnover rate in her company. She proudly stated at that first meeting, “I’m from the East Coast and I believe that the direct approach is the only way to deal with employees.” She also understood that she needed to change. She was definitely one of the more challenging individuals I ever dealt with. However, with a combination of our coaching and strong reinforcement from her boss, she turned the corner.

In the make-believe world, Oz might be the place to find a brain, courage, and a heart. However, in the real world of leading people and organizations, it takes all three to add up to effectiveness.

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About This Blog

Known for his Dale Carnegie training expertise, Terry Siebert is writing to inspire leaders to reach their greatest potential. Leadership, today more than ever, may mean the difference between closing the doors or opening new markets. Every month, he'll post help with mindset, business tools and more.

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